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If you are using this Site and/or making travel reservations or bookings for another person you agree to inform that person(s) about the Terms & Conditions that apply to the travel reservations and bookings you have made on their behalf, including all rules and restrictions applicable thereto and these Terms & Conditions. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. American Business Awards. All bookings and fares are not guaranteed until ticketed by the supplier. THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMART PHONE OR OTHER If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. In some cases, pre-payment may be required to receive confirmation. Enter Promo Code at time of check out. Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location. These rates are usually non-refundable, with no modifications allowed. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. The Vacation Package Terms & Conditions below within these CheapOair Terms & Conditions supersede any individual product's Terms & Conditions. If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. Create PDF. "Travel Supplier" - a vendor of one or more Service Elements. You could be charged additional fees for cars returned at a different time or date or location from the original reservation. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. 2006-2020 Fareportal, Inc. All rights reserved. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. Edit & Annotate. We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. Points accumulated under the Rewards Program are not transferable, are not redeemable for cash, and may not be used for gift-giving purposes. You acknowledge that CheapOair may exercise its rights (e.g. You should periodically check emails for updates regarding flight schedules and respond in a timely manner. Please do not call the individual Travel Suppliers. AND Stay extensions require a new reservation. Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you. In the event that changes or a cancellation is allowed for a vacation package, CheapOair's service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees. 11th Floor New York, and are in no way liable for such providers' products and services. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. CheapOair accepts all major credit or debit cards with a verifiable billing address. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair Vacation Package. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. Please double check for any surcharges or fees if you will not be returning the car to the exact same location you picked it up from. Search affordable plane tickets, Hotels & Car Rentals. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued. The advertised Promo Code provides discounts against our service fees on stated routes. Note that if you use a debit card for this service, depending upon your issuing bank it may take up to five to seven business days for you to regain access to the funds held for purchase of your original ticket. Generally, all suppliers will charge a penalty for refund. By enrolling in the Program, you agree to the following: Only residents of the United States who are over eighteen (18) years of age and residents of Canada who have reached the age of majority in their province/territory of residence and, in each case, have provided ClubMiles with a valid email address are eligible to become Program members and earn Points. Points may not be shared or transferred and are not divisible in case of separation or divorce. In the event that a flight is cancelled, CheapOair will attempt to contact the airline, find other flight options and/or discuss refund options. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. If the driver's license is in another language other than English and the rental is in the United States, an International Driver's Permit may be required. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. This Mandatory Arbitration provision shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. In order to establish validity of such transactions, we may contact you or your bank. All communications from ClubMiles to members relating to the Program will be made via email. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. Members at the Silver Tier or higher earn Points as follows: In addition, Points multiply at the Gold and Platinum tiers, as follows: And purchasing using one of our brands mobile applications doubles your points earned on top of any tier multiplier. Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. In the event of any ambiguity, uncertainty or dispute as to whether any particular itinerary or part thereof is a Qualifying Purchase, ClubMiles shall have the right in its sole discretion to determine whether such travel is a Qualifying Purchase. Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. Once our representative has verified that the PMP applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund. Stevie Awards for Sales & Customer Service. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. Cancellation fees will apply and the CheapOair booking service fee will be non-refundable. "Qualifying Purchase" shall mean a Points-eligible booking which has been completed. You can be held responsible for any damage to the rental car that was not documented prior to driving the car off the rental lot. Military, student, government, tour operator, bulk, vacation package or "Web Only" fares are excluded. Prices quoted for Service Element(s) do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. In order to complete a Booking the following steps are taken to ensure its validity: After receiving this notice, AAA will administratively close the case without further inquiry. For further information contact your airline representative. Many of our discounted tickets do not allow for frequent flyer mileage accrual. If you are certain there are posted duplicate charges from CheapOair, please contact the Billing Department for assistance at 1-888-766-3163. Some hotels offer an Airport Shuttle as an extra service. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. present a credit card in the driver's name; and. We have the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with these Terms & Conditions. ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER That is why, if a dispute arises between us, our goal is to resolve the dispute quickly in a fair and cost-effective way. OUR Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. Fareportal Inc.137 West 25th Street, 11th Floor New York NY 10001 United StatesAttn: Legal Teame-mail: legal@fareportal.com. CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. CheapOair accepts no responsibility for an individual property's pet policy. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. Once we have a flight option, we will contact you. We also accept AE/AP billing addresses. Information, if any, given by CheapOair's employees must be verified with government authorities. Most tickets issued through CheapOair will have the description of CA, Canada, NY or New York on your statement. If for any reason the fare you are attempting to book is not available you have the right to cancel such booking with no cost to you.In accordance with the US Airline Deregulation Act, Open Sky Agreements. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. If your credit card is declined for any reason, we will notify you within 72 hours. It is always best to contact the airline directly, if it is the date of departure. You are able to add the flexible ticket when booking your flight. RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. NY 10001 United States Earn two (2) Points for every Canadian dollar spent on stand-alone hotels and rental cars through the CheapOair.ca branded desktop or mobile website. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. 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