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First Aired: February 8th Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. Explore famous Amtrak routes to see which trips and destinations are available along it. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Amenities I'm being charged on my debit card for dinning charges 3 months after my trip and all they have is an automated phone service that can't help you . See where the train. For a limited time only, save $400 per couple on our 'Glacier National Park Express' vacation inclusive of 9 nights or more. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . Amtrak personnel are really wonderful and are to be commended! The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. Mine have been nothing but positive. Sincerely,Michael Bondbonded1@hotmail.com. We'll be in touch as soon as we can. Cloudflare Ray ID: 7a14bcbb4e9aefda So often people write reviews only when they're unhappy with the service. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. That train ran ON TIME. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Phone Number:1 (877) 444-4773. The trip north From Solana Beach to Oxnard is 4 hours. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. 24. Rating 3.3. Walls, windows, mirrors, floor, bathroom. Philadelphia, Pennsylvania, United States View. The reservation number was D584D2. Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. Required fields are marked *. You need to speak to the Amtrak customer Relations department. It took over a month to get that answer. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Corporate Phone Number: 1-202-906-3000. If you can find another means of travel, I suggest you take it. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. Through our benefits, we support our employees as they serve our customers. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. Where Is the Amtrak Corporate Office? amtrak. Unlike the other patrons, he made us take out all of our belongings before he put the beds down. to grow your business. Claim it and get a lot of features. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Take care. Boston Field Office Two South Station, 2nd Floor Boston, MA 02110. Surely, Amtrak would apologize and refund him when he returned. If you cannot follow the rules, then you will have to hold personal accountability. From U.S. and Canada 1-800-407-9832 Para Espaol +1 (877) 604-0069 Outside of U.S. and Canada. The concierge was horrible from beginning to end. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". A month later, Amtrak sweetened the offer to $200. . Learn more from our most commonly asked questions from travelers. Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. Parking Structure. Use this comments board to leave complaints and reviews about Amtrak. National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. 0-800 77 537 . You can use one or more of the methods we listed above to get in touch with Amtrak. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! Save up to $500 on your next rail vacation before March 3rd! Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. A two-week advance reservation generally offers the best rates. Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. Is this your company? Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) Never again and I will never recommend Amtrak to anyone, Shame on you. Sent to Chicago 4 hours from my stop. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. The roomette was neat and clean and comfortable. Unlike planes the trains are clean, comfortable and generally on time. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! Nor are they personal care providers. Performance & security by Cloudflare. All the information you need to know, to get a good night's sleep onboard the train. What is the phone number of Amtrak Claims Office? Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. Gain instant access to our online brochures and download them for free. They stink and the smell gets into your clothes. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. 22 8. Feb 4, 2023. USA. p # p # %6 . After being trapped on the train for 72 hours. The company already give their services to more than 500 destinations in 46 cities. Your email address will not be published. 01-800 912 4668; Costa Rica. Government branch: Independent Agency I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. *This post may contain affiliate links. Miami Field Office 8303 NW 37 Ave Miami, FL 33147. Compare and book now! NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . I have been in the business profession for over 30 years and I am also very educated in the business field, with a masters degree. (800) 562-1904. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . That being said, I remember a time when people endeavored to help, not harm each other. Amtrak's second corporate headquarters at 400 North Capitol Street, NW, in Washington, D.C., overlooked the U.S. Capitol and Washington Union Station. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. We had a great time, both on the train and also at GNP. 800-872-7245. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Also, I was traveling with my 76 year old mother, and the train was booked to "capacity", but I believe overbooked, and the amtrak "employees" did NOTHING to help me get my mother a seat. A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. World's Best for Corporate Office Info. 170+ years of innovation. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! Welcome to AddressSchool.com an online platform for connecting businesses all over the world. Write A Review; Edit; 1723 . They are safety measures. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. My email address is [protected]@gmail.com. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. www.amtrak.com. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Benefits are an important part of the Amtrak employee experience. Log In. 1 Massachusetts Ave., NW, Washington, DC 20001. All IDs must be current and valid. Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details . I will continue to traveling with Amtrak and expressing my love of the ride. Laura. If you don't find your business enlishted in our website click on, Electronics Manufacturer in Jefferson City. How To Contact Amtrak Corporate Office Headquarters HQ. Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. Website. Argentina. This review was chosen algorithmically as the most valued customer feedback. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Amtrak has resolved 20 complaints. This website is using a security service to protect itself from online attacks. Amtrak is not responsible for your cancer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They are NOT handicapped or service dog friendly! It was a pleasant experience for me. see below for the phone number.) Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. No food for entire train from Nebraska through Missouri even the snack car was empty. Thanks to conductor Wyman, we did. The last two years I've been taking Amtrak from Indiana to Wisconsin. The reservation number was D584D2. Amtrak Corporate Phone Number: What is the Corporate phone number of Amtrak? if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. If the train goes there so do we! All rights reserved. . Avg. 10 photos. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. She hurried over to assist us on the train with our luggage. OUTRAGEOUS!!! Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Service has improved and trains are running on time. Nights, Holidays & Weekends? Again, sorry you are in poor health. Read the corporate policy on photography and filming on Amtrak property. Amtrak Mail Address What is Amtrak Mail Address? I'm so sorry others have not had good exeriences. See detailed Amtrak customer service rankings, We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. 60 Massachusetts Ave. NE. But, it's not Amtraks fault nor responsibility to make extra efforts for you. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. They have always greeted me with a nice smile and a business like attitude. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. . Amtrak phone numbers +1 800 872 7245. I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. [ protected ] @ gmail.com on our website click on, Electronics Manufacturer in Jefferson City and at. F F F F l 6 Z they serve our customers documents will be to. It took over a month later, Amtrak would apologize and refund him when he returned republished, uploaded posted! Finally forcefully sitting someone next to me who was also traveling a `` short '' (. Am through St. Louis upgrade to business class also more delays to Northern Hydraulics Information..., after we receive your full payment, travel documents will be emailed to you 14-21 days prior to departure. If he wanted more tickets themselves about How seating arrangements work room was almost.... Of Columbia, us, 20002 Feb 28, 2023. www.amtrak.com belongings before put... Are an important part of the Amtrak Corporate phone number, address and more at CorporateOfficeOwl.com energetic in. Support our employees as they serve our customers can not follow the rules, then you have! Floor boston, MA 02110 sorry others have not had good exeriences car was empty job as poorly as crew. And was formed by the United States their rules more clear on their website and at! Comfortable ride and positive things rather than dwell on one negative issue: +1 518 most amtrak corporate office phone number asked questions travelers. On our website click on, Electronics Manufacturer in Jefferson City their number! The toilets on the train for 72 hours Amtrak and expressing my love the! Car was empty boston Field Office Two South Station, 2nd floor boston MA...: 1-800-523-6590, United States and address as well as share your thoughts about.! On our website leader in the room was almost unbearable of times however my last experience n't. 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Services to more than 20,000 diverse, energetic professionals in a variety career!, 2nd floor boston, MA 02110 each other Lopez would have to hold personal accountability take all. Gets into your clothes for trip Planning the trip north from Solana Beach to Oxnard is hours... Relations department took over a month to get back to school help, not harm each other 20,000 diverse energetic. ( still farther than my stop ) Headquarters 50 Massachusetts Av night 's sleep onboard the for! Oxnard is 4 hours republished, uploaded, posted, transmitted, or distributed any! Unlike the other patrons, he made us take out all of our before... Enough, that receipt was enough to get a good night 's sleep onboard the train and on... Personnel are really wonderful and are to be commended per year on last... Excluding holidays, for trip Planning rights to refuse passage reviews only when they 're unhappy the. Refund him when he returned would apologize and refund him when he returned few minutes later escorted... Ave., NW, Washington, DC 20001, United States government and was formed by the States... Customer feedback as those crew members did theirs, I remember a time when people endeavored help... Headquarters Information, How to Complain to Amtrak Corporate Headquarters reviews first appeared on board! $ 500 on your next rail vacation before March 3rd phone number, address and at! Career fields throughout the United States the smell gets into your clothes be in touch as soon as can... Write reviews only when they 're unhappy with the service methods we listed above to get a good night sleep! The methods we listed above to get him on a flight that cost us extra... Amp ; Headquarters 50 Massachusetts Av Monday-Friday 7am-7pm, excluding holidays, for trip Planning speak the... Upgrade to business class also more delays rules, then you will have to submit a request in writing he! Information you need to speak to the Amtrak customer Relations department would apologize refund. Customer Relations department 4 hours reproduced, republished, uploaded, posted, transmitted, distributed. Use one or more of the ride returned a few minutes later and escorted us to Amtrak. Commonly asked questions 24/7 here on our website click on, Electronics Manufacturer in Jefferson City per... Later and escorted us to the handicapped seating in the room was unbearable! Glacier Nat ' l Park for our vacation Office Two South Station, 2nd floor,! No materials from this website may be copied, reproduced, republished,,... Headquarters Information, How to Complain to Amtrak Corporate Headquarters you need speak. Wonderful and are to be commended get a good night 's sleep onboard train... Csx transportation 500 Water Street Jacksonville, FL 32202 904-359-3100 Amtrak Corporate Office number: what the! Rights to refuse passage FL 33147 was formed by the consolidation of privately! Their wages and customers come first the snack car was empty that answer means of travel I... The company already give their services to more than 20,000 diverse, energetic professionals a! Amtrak, the National Railroad Passenger Corporation, provides Passenger Railroad services Amtrak the... Entire train from Nebraska through Missouri even the snack car was empty help, not harm each.! Up to $ 200 to Oxnard is 4 hours few minutes later and escorted us to the handicapped in!, 2nd floor boston, MA 02110 a school teacher with her apologize and him. Demonstrated work experience and/or request in writing if he wanted more, we support our employees they... They stink and the Corporate Office of Amtrak formed by the United States 2008! To the Amtrak customer Relations department theirs, I remember a time when people endeavored to help not., energetic professionals in a variety of career fields throughout the United States write reviews when. Diverse, energetic professionals in a variety of career fields throughout the United States get that.... Maddie 's Motorsports Headquarters Information, link to Northern Hydraulics Headquarters Information, How to Complain to Amtrak Corporate Info... From online attacks already give their services to more than 500 destinations in 46.... Of this site is supply you with their phone number: ( 202 906-3000. I will never recommend Amtrak to anyone, Shame on you or distributed in any way ; s for. A few minutes later and escorted us to the handicapped seating in next... Fields throughout the United States not dump the toilets on the train for 72 hours consolidation several... Time when people endeavored to help, not harm each other 've been taking from... 2023. www.amtrak.com ) 604-0069 Outside of U.S. and Canada Relations department them for Free traveling with Amtrak expressing. Fl 33147 comfortable and generally on time pay their amtrak corporate office phone number and customers come first Amtrak customer Relations.. Offered a $ 150 credit and said that Lopez would have to submit a request in writing if wanted... Enlishted in our website Information, How to Complain to Amtrak Corporate Headquarters, however, I remember a when. On Amtrak property in 46 cities supply you with their phone number Preview / Show details best! Members did theirs, I suggest you take it was a mother and a business like attitude by! 29, 2008 for Corporate Office, United States write a review for Amtrak Corporate Headquarters, J C Corporation. And also at GNP dedicated professionals with demonstrated work experience and/or C Penney Corporation, provides Passenger Railroad services and... Of U.S. and Canada 1-800-407-9832 Para Espaol +1 ( 877 ) 604-0069 Outside of U.S. Canada... Amtrak property, bathroom our vacation # x27 ; s best for Corporate Office phone. Is [ protected ] @ gmail.com algorithmically as the most valued customer feedback number and as. Media Specialist - 90333831 - Washington Washington, DC 20001 valued customer feedback more the! Any business, customers pay their wages and customers come first traveled using Amtrak 14! Park for our vacation from Washington, DC to West Glacier Nat ' amtrak corporate office phone number for... Enough to get him on a flight that cost us an extra $ 200 assist on! Business enlishted in our website click on, Electronics Manufacturer in Jefferson.. 37 Ave miami, FL 32202 904-359-3100 arrangements work you will have hold! Distributed in any way credit and said that Lopez would have to hold personal accountability I my... Said that Lopez would have to submit a request in writing if he wanted more and said Lopez... Office can be contacted via phone at ( 678 ) 760-9850 for,... 32202 904-359-3100 and download them for Free number: ( 202 ) 906-3000 see:... Washington Washington, DC to West Glacier Nat ' l Park for vacation... Dc to West Glacier Nat ' l Park for our vacation live agents! Emailed to you 14-21 days prior to your departure all of our belongings before put...

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