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Disability Access Service (DAS) Pass Long lines for rides and attractions are almost inevitable at theme parks, but your child's health needs may make waiting in long lines impossible. As of February 2020, all of Walt Disney World Parks use the same DAS system. When you register (either in person or online), a Cast Member will ask you a few questions to determine whether a DAS Pass would be helpful in your situation. Back in 2015, I was a travel agent when Disney changed their Disability system from allowing people with visible disabilities to jump the line automatically to the DAS system. Contact a cast member at the attraction. MagicGuidesis a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Mailing Address: 310 Almond street, Suite 315 Clermont, FL 34711, Savannah Daigle is a freelance writer who lives in Orlando. Unlock 331 exclusive posts. This is your starting place for a less-stress, more-fun vacation. Help & Rules. Other Things to Know about DAS. Your circumstance is different; an adult can have very different needs and require different accommodations than a child. During the call, the Cast Member will connect the DAS Pass to your entire party's account, allowing you to all have the same DAS pass selections. His make a wish is to go to Disney World, so I'm wondering if there will be rides he can do at all. How Much Does it Cost to Go to Disney World? See Cinderella and a Visiting Princess at Princess Fairytale Hall, See Princess Tiana and a Visiting Princess at Princess Fairytale Hall, Under the Sea ~ Journey of The Little Mermaid, For the First Time in Forever: A Frozen Sing-Along Celebration, Rock n Roller Coaster Starring Aerosmith, The Animation Experience at Conservation Station, A Celebration of Festival of the Lion King. Only have 10 minutes to answer when a Cast Member becomes available. Guests must transfer from their motorized scooter/ECV to an available wheelchair. Would I need a DAS for both of them or just one? She originally came to Florida to participate in the Disney College Program, then decided to make a permanent move and continue working at Disney after her seven-month internship was over. Reflective Captioning Devices that project captions onto an acrylic panel are available at The American Adventure. Need help planning your Disney vacation? Conditions that require a wheelchair or a scooter. Contact a cast member at the attraction. After about 20 minutes on my feet, they go numb and balance is a challenge. 100% Permanent Service-Connected Disability If you have an military ID with the DAVPRM code (Disabled Veteran Permanent) on it, then you are eligible for Disney's Armed Forces Salute and Shades of Green. The answer to this is straightforward, to get a DAS pass, you have to prove that you are unable or have extreme difficulty waiting in line. If physically waiting in line will present any problems, it may be worth hopping by City Hall to see what they can help with to meet your needs. If you physically received your DAS pass, then once you use your first pass, you can book another one. Guests who want to use a wheelchair or ECV can go to any Guest Services location and request one. You dont need to show paperwork or proof of your illness or condition. He wants to so badly and I hate the disappointment in his eyes when he can't. You can register for a DAS Pass 30 days prior to the first day of your theme park visit and at least 48 hours before your trip. Hi , my child has diabetes and will struggle with the queues will it be possible to get a DAS card ? Here's a guide on how to qualify for disability access at Disney World. Cognitive disorders that make staying in line a challenge. Guests must transfer from their wheelchair/ECV to the ride vehicle. It also allows you to take breaks throughout the day without having to return to the front of the line when you are ready to go back out again. Anyone in the party included on the DAS Pass can make a DAS Pass return time selection through My Disney Experience. For those who are unable to fully appreciate it in person for medical or other reasons, there is another option: DAS, or Disability Access Service. Reflective Captioning Devices that project captions onto an acrylic panel are available at Muppet*Vision 3D. Advanced registration is available daily from 7 am 10 pm EST. What disabilities qualify for DAS at Disney World. respiratory illnesses, such as COPD, cystic fibrosis, or asthma. Once I was approved, they took my photo and then scanned the MagicBands of everyone in my group; if you do not have MagicBands, they will scan your park ticket. Thanks for reading! Thank you. It may be best to have a DAS for your little one, with you as caregiver, and then a second DAS for your husband, who can navigate the parks independently. For guests with cognitive disabilities, sensory disabilities, and other disabilities that make it difficult to wait in a traditional queue, DAS provides a return time for the attraction so they dont have to wait in line. Which Disney World Park has the Most Rides? This site uses Akismet to reduce spam. Your email address will not be published. The DAS system is an electronic queue, so while you do not physically wait in line, you have a set return time that is about as long as it would take you to go through the Standby Line. so if you book it at 6pm you cannot book till after that ride. Power wheelchair? Shorter wait times (typically less than 10 minutes if you visit a blue umbrella kiosk). To sign up for the remote chat, make sure you have a valid theme park ticket and the My Disney Experience App setup, and it is no more than 30 days but no less than two days before your arrival. musculoskeletal problems, such as back and joint injuries. All rights reserved. Once your application has been reviewed, a letter will be sent informing you if you qualify and how you can use your DAS. What attractions are available for Guests using the Disability Access Service (DAS) Advance planning option? This service is available for guests with cognitive disabilities, sensory disabilities, mobility disabilities, and other disabilities that make it difficult to wait in a traditional queue. One big thing to note is that if there are rides that the DAS person cannot ride due to disability, height, weight, or any other possible safety issues, then neither they nor their party can use a DAS pass for these rides. Ultimate Guide to Walt Disney World: Coupons, Discounts, and Deals, How to Conquer the Magic Kingdom in One Day. Your card guarantees quicker entry at attractions in every Disney park, as well as assistance on rides with heavier crowds. Is there something Disney can do to help make my trip less painful and more enjoyable? Connect via private message. All of our Disney Hotels welcome Guests with disabilities and special needs (guide and assistance dogs are welcome too!). Whether you're using DAS or not, each attraction has different accommodations in place for guests. Some lines are too small for an an ECV but a manual chair fits. Genie+ is a good idea even when you have a DAS Pass because DAS Pass return times are only available for certain attractions. Instead of just allowing anyone with a visible disability to jump the queue, Disney developed the WDW Disability Pass, commonly referred to as the Disney DAS Pass. I have a bad back from when I fell and can't stand for long periods so does that qualify me? Required fields are marked *. I needed to use my chair outside of the various Disney parks, so that would not be feasible. Sign in. With so much of the trip is non-refundable, I reached out to the Walt Disney Company via email (you can also call 407-560-2547) to help determine if we should still take the trip or if canceling and losing thousands of dollars would be better. DAS 101. No, Disney cannot ask what your disability is. The DAS is separate from the Genie, Genie+, or just joining a line, but you do have to use any DAS passes you have before you can book another ride using the DAS pass. Reflective Captioning Devices that project captions onto an acrylic panel are available at Reflections of China. If your mother will be using a wheelchair or motor scooter, you dont need a pass. Once you are in the park and reserve a spot that is the only pass you need to exhaust first before a new ride. Let us know any tips or questions you might have in the comments. Compare predicted crowd levels by day up to 1 year in advance! Strollers used as wheelchairs can be taken to the boarding point and retrieved after the ride. Cast Members have scanners which scan each ticket. Use of this website constitutes acceptance of Tripster's Terms of Use and Privacy Policy. Just because you are in a wheelchair or have crutches does not automatically qualify for the DAS pass Disney. How Many Days Do You Need for Each Disney Park? What disabilities qualify for DAS at Disney World? Disabilities that don't qualify for DAS: Mobility restrictions. After visiting Disney World and using the DAS pass, Fastpass, Genie, and Genie+ over the last few years, I have to say that the DAS pass system was great to use in conjunction with the other skip-the-line passes that are available at the time of our visit. How To Get From Orlando Airport To Universal Studios, How to Get from Disney World to Universal Orlando, Caribbean Resorts Atlantis, Sandals, & Beaches. With the right attitude and a willingness to work with the park staff, you can have a fun and memorable trip at Disney despite any challenges you may face along the way. Assistive Listening Devices, which amplify the audio, are available at Guest Relations. You can register for a DAS Pass at the Guest Relations locations at any theme park or visit a Guest Experience blue umbrella kiosk inside the park. The DAS can also be used for character meet and greets and shows that have Lightning Lane (formerly Fastpass+) access. No more waiting! Then, book your appointment by visiting the, DAS Registration Page of Disney's website. There is no definitive answer, as each case is evaluated on an individual basis. The guest you are requesting DAS for must make an appearance on the live chat. Book online or directly with our holiday experts at +33 1 60 30 60 53 (International call rates apply. Guests must transfer from their motorized scooter/ECV to an available wheelchair. In order to save your favorite items, you'll need to create an account. (you can also call 407-560-2547) to help determine if we should still take the trip or if canceling and losing thousands of dollars would be better. The DAS can be used for access to rides and attractions at Walt Disney World's four theme parks, Magic Kingdom, Epcot, Hollywood Studios and Animal Kingdom. It's too early to know if Disney's changes will make theme . We have expert Customer Service agents to help with any questions. If you have a family member with a disability, you know that finding accessible attractions and destinations can be difficult. Are Adventures by Disney Private Adventures Worth It? No. While most of the attractions designated as "may remain in wheelchair/ECV" are shows, character greetings and parades, there are a few rides including Jungle Cruise, Journey into Imagination with Figment and Remy's Ratatouille Adventure. Reach out to the Disney disability services team well in advance of your trip, so that you can work closely with a specialist who can help you navigate the DAS process and make sure all of your needs are met while in the park. About 61 million American adults live with a disability, according to the Centers for Disease Control and Prevention. Given his severe learning disability Im as sure as I can be that hell get one but Im unsure then as to whether I can book rides via the app or whether Ill have to go to a cast member each time which will be a pain. Contact a cast member at the attraction. Be prepared to explain your situation. How will my portable oxygen concentrator effect my ability of going on rides? What did you think of it? Will I be able to use the App? Any disability that interferes with you or your childs ability to wait in a conventional standby queue may be eligible for a DAS Pass. For strictly mobility issues, they may suggest using a wheelchair, but again, it's a case-by-case basis. Guests must transfer from a wheelchair/ECV to ride. To ensure everyone in your party gets to ride as many attractions as possible, purchasing Genie+ or Individual Lightning Lane passes is your best option. There are certain disabilities such as Autism that make being in crowded places for long periods of time impossible. You are misunderstanding her. Das is intended for visitors who have difficulty waiting in a traditional queue environment, which seems to be exactly what you're describing. Is that exist? Heres the link to do that. Minions and all related elements and indicia TM & 2023 Universal Studios. 4. What about people who are already in wheelchairs and not an ECV? We highly suggest either calling ahead at (407) 560-2547 to discuss, or visiting Guest Relations when you arrive. Here's how it works Those are locked in. You should still be able to use the app once youve registered. You can book 1 more DAS pass before you have used the 2 complimentary. There is a wide range of disabilities that may be eligible for DAS.Although there is no specific list of disabilities that qualify. Pick an available attraction from the DAS selection tool, and youll be given a time to return to the ride. Thankfully, the cast members working at Guest Services in all Disney locations have flexibility and can help you determine the best model for your family. Astro Orbiter Guests must transfer from their wheelchair/ECV to the ride vehicle; the wheelchair can be taken onto the elevator to the actual ride. Your tadpole is who these passes were designed for! The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. Another thing to note is that the person with the disability must be on the call, and a second person can be on the call with them. Nintendo trademarks are properties of Nintendo. The app will give you a return time as a 2-hour window. We recommend visiting a blue umbrella location because the lines are usually shorter than going to the Guest Relations central location at each park. Main Street, U.S.A. Update your Family & Friends list in My Disney Experience to include those in your travel party on the DAS Guestlist. The DAS system is an electronic queue, so while you do not physically wait in line, you have a set return time that is about as long as it would take you to go through the Standby Line. DAS Disability Access System for those with Special Needs, Handicaps and Disabilities Disney World offers support to some of their guests with disabilities or special needs in the form of the DAS, or Disability Access Service. Cart. It almost happened a second time with Avatar Flight of Passage; however, there is a ride vehicle near the start of the Standby line. I experience _______ when I wait / my child waits in line for long periods of time., It would be helpful to wait outside the line because ______., Under the Sea Journey of The Little Mermaid. Check out our full overview of DAS at Disney Worldto learn more about this helpful program. All rights reserved. You can ride the ride more than once using a pre-selected and in-park selection if there is availability. Thats why the Disney Disability Access Pass can be such a lifesaver. Each DAS Pass can have up to six people enjoy the attraction altogether. During the conversations, I learned that you could visit any of the, The Cast Members also informed me of the DAS system and helped me note on my hotel reservation what accessible items I required in my room (the notes on file were not followed, but that is a story for another time!). When can I begin online registration and planning with the DAS Advance option? This service can be used in addition to the standard FastPass+ system and allows guests to . How do we get passes for handicap, my mother has diabetes and is old, cannot stand in lines anymore? Disney works with guests individually in order to accommodate their specific requests, and provides assistance for a variety of needs and disabilities. What disabilities qualify for DAS at Disney World: Disorders that make waiting for extended periods in the standby queue difficult. What disabilities qualify for DAS at Disney World? The Disney Disability Pass is a lifesaver. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. They take things on a case-by-case basis. I would like to hire someone in Disney area to help me during the day with my handicap daughter to help me transfer her into the different attractions. You can then select which attraction you will come back for next. Recent . To enroll physically, enter the park of your choice (with valid admission, of course) and head to the Guest Relations with everyone in your party. You still have to wait your turn, but you don't have to wait in the conventional . You just need to transfer once to the ride vehicle. Take time out of enjoying the park to register. To book a Disney World disability pass, you need to visit a Cast Member at an information booth (spread throughout the parks, they will be a little cart with an umbrella), or you can go to the Cast Member at the Genie line. This will only work inside the theme park. Reflective Captioning Devices that project captions onto an acrylic panel are available at The Hall of Presidents. If you have been to Walt Disney World or Disneyland recently and think this sounds familiar, then you may have used it on Ratatouille in France Pavilion, EPCOT, or Rise of the Resistance in Galaxy's Edge. They only need to know what you can and can't do so that they can accommodate you . Remember the old Fastpass system? - T.H. What to say to get a DAS pass at Disney? However, many people also want to experience this exciting world through a more unique perspectivethe ability to fully immerse themselves in the Disney magic. DAS and Genie Plus are very similar. The benefit is that if you elect to pre-register, you can select DAS 1 hour return windows for 2 qualifying attractions per day. I was then informed that because I could not bend my knee at a 90-degree angle, I could not ride the ride. We'll go into depth to answer all your questions and to give you tips. Would he be able to get a pass? Sign language interpretation is available on select days and at select times. Reflective Captioning Devices that project captions onto an acrylic panel are available at Fantasmic. Before registering for DAS, everyone in your party must have valid theme park admission linked to their accounts and a Park Pass reservation. For more tips and information on disability accommodations and the parks, hop on over to the links below! For Walt Disney World dining, please book your reservation online. Guests can also pre-register for DAS online. Any condition that is not mobility-related that makes waiting in a standby queue difficult will qualify. This can be done by visiting any Disney park guest services office and why you need accommodation. Big Thunder Mountain Railroad Become a patron to. Universal elements and all related indicia TM & 2023 Universal Studios. Contact a cast member at the attraction. Disney can't say who can and can't qualify as a disability. If you received the DAS pass at Guest Relations when you arrived, you do not have the ability to pre-book DAS passes. As you are well aware, the constant spikes and lows often come out of nowhere. In addition to using the DAS line for rides, take advantage of other accommodations that may be available to you, such as wheelchair rentals, disability access passes for shows and attractions, and Braille maps. The first 2 DAS passes they give you for each day are complimentary. You can take the chair right up to it. I've never qualified or felt the need for the DAS (disability pass) through four pregnancies, but your circumstances may warrant a different approach regarding the pass at Disney World. I had 2 knee replacements during the past year. While guests who qualify do not get to just "skip" lines . Once approved, you can collect your designated return time window from any Guest Services location; then simply head over to your desired attraction whenever its convenient for you within that window and enjoy! He also has a stent which makes him have to use the bathroom alot so, standing in line for a long period of time is impossible for him. Due to the nature of this attraction, service animals are not allowed. A Disability Access Service card is a smart choice for a medically delicate child. You're not abusing the system since the system is designed for things like this. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. The changes to DAS comes as Disney World begins charging the general public between $7 and $15 a person to ride its eight top rides. Strollers used as wheelchairs may be taken to the boarding point. How Much Does it Cost to Go to Universal Studios? Once you are approved for a DAS Pass, you can select return times for attractions using the My Disney Experience app. Disney has recently tightened up the policy and it's possible if you were given an exception before that you will not qualify now. 93 years old .will use wheelchair while there . I'm afraid if he was with our son, our son has a tendency to run, and my husband is likely to have a panic attack if too many people are around him while he is stuck waiting for us. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. How many people can use a DAS pass at Disney? Guests will need to use the system to pre register between 2 and 30 days from their park visit. My Disney Experience. This means that if you require accommodations or other assistance while in the park, Disney must provide them as long as it is reasonable and will not cause an undue burden on their operations. The Disability Access Service (DAS) at Walt Disney World is a program designed to accommodate individuals (and their families up to a certain number) with disabilities that make it difficult or impossible for them to be confined to a traditional line or queue for attractions. Six people (including the guest who needs the DAS Pass) can be added to each pass. Just because you are in a wheelchair or have crutches does not automatically qualify for the DAS pass Disney. Just wondering would both my autistic children be entitled to their own DAS pass or would they only give it to one of them was just thinking 1 may not want to go on a certain ride so would stay with me while the other one goes on with my husband. He also just started new chemo medication that makes hime light sensitive. For example, we signed up for a DAS for the Seven Dwarfs Mine Train, and the Cast Member helping us allowed it. The Cast Members also informed me of the DAS system and helped me note on my hotel reservation what accessible items I required in my room (the notes on file were not followed, but that is a story for another time!). Guests with any physical or mental condition that affects their ability to wait in a standard attraction line for an extended period may qualify for a DAS Pass. Parade routes and some shows often have designated viewing areas for those with disabilities; they are filled on a first-come, first-served basis and cannot be reserved/guaranteed. You may use these HTML tags and attributes: Save my name, email, and website in this browser for the next time I comment. DAS does not work on every ride in the parks. My husband has CML. In your case, contacting a cast member who can assist you further from 7:00 AM to 10:00 PM EST may be a good idea. Contact a cast member at the attraction. Stay positive and patient throughout your visit. Click here for our Stroller FAQs, which include information about a program that allows guests to remain in their strollers in attraction queues as well. With DAS, anyone can experience all the excitement of Disney Worldwhether theyre walking around and taking in the sights or riding all their favorite rides again and again. ), youll need to reapply for DAS at Disneyland. Service animals are not permitted on this attraction. Regardless of how you register, the guest youre requesting DAS for must be present with you during registration. Disability Access Service, DAS for short, is Disneys way to help disabled people while at the Disney parks. They will need to return the item when they are done using it for the day. Are you able to use DAS for a ride you already pre-booked with DAS? What disabilities qualify for DAS at Disney World? Will my children and grandchildren still be able to ride if I am not allowed on? If needed, refresh until all options show up again before making selections. Due to the nature of the experience, service animals are not allowed. Contact a cast member at the attraction. Feel free to cancel and change your selection if needed. There are also rides available at Hollywood Studios. Contact a cast member at the attraction. Much like Disney World, t he guest with the disability does not need to present for receiving the return times but must be present for riding the ride. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. There the cast member will scan your MagicBand or park pass and allow you and your up to 6 guests through. photo credit: disneytravelertips.com via Facebook. Easy check mark indicators for best park to visit each day. Instacart is a service that allows its customers to order groceries from a select number of local retailers. Besides being in a wheelchair, I will also be on a portable oxygen concentrator. You are not required to bring any sort of medical paperwork, but it may not hurt to bring it along if you're comfortable. Having your travel group on the Family & Friends in the My Disney Experience app or physically checking in with you at Guest Services is extremely important. How Do You Register for DAS? The Disability Access Service Card, or. Contact a cast member at the attraction. (now the Genie & Genie+ depending on the ride), You pick a ride, scan your wristband, and join the Fastpass / Genie line at the reserved time instead of the Standby Line - more on this later. They hardly ask me any questions at all and gave me one. DAS Pass allows guests to wait the same length of time outside the standby queue line due to a medical condition. If you pre-booked your DAS passes, you would have to use up both of your pre-reserved DAS passes before you can book any new ones. Theyll link the DAS widget into your sons partys tickets and once you exit out and reopen the app you should have it. I am 47 yes old suffer from cerebal palsy and autism, I use a mobility walker to get around as tried it last yr without and fell over in the lion king show ,so would I be eligible. Guests must transfer from their motorized scooter/ECV to an available wheelchair to experience the raft ride. However, you cannot make another DAS Pass ride selection until you redeem the first one, so its beneficial to return to the attraction as close to your given return time as possible. (s23). When registering for a DAS Pass, you dont need to worry about what disabilities qualify for DAS at Disney World. creating Disney World planning podcasts. So that's my question is there actual rides a wheelchair can go on? Handheld Captioning devices, which display text segments, are available at Guest Relations. If you go to a ride while waiting for your DAS pass return time, it will not affect it, but if you want to use the DAS to line up virtually, you have to use the DAS pass(es) you already have before you can book another DAS pass. While you can bring portable oxygen with you in the parks, you will not be able to bring it on all rides (although it sounds like you will be able to on many). One of the most amazing things about choosing Disney World for your frogtastic family vacation is that the parks offer amazing accommodations for those with disabilities or special needs. Hello my son had a stroke when he was a baby and he gets tired easily doing a lot of walking and waiting. 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Are usually shorter than going to the ride sons partys tickets and what disabilities qualify for das at disney world you use your first pass then!, please book your appointment by visiting any Disney park, as well as assistance on rides with crowds! And information on disability accommodations and the parks different needs and disabilities which attraction you will come for... Minions and all related indicia TM & 2023 Universal Studios need accommodation be given a time to return the when! Already pre-booked with DAS $ 100 not stand in lines anymore started new chemo medication that makes waiting in standby! Car rental rates with a disability requests, and youll be given a time return... Take the chair right up to it rides with heavier crowds while at the Hall of Presidents that! Visiting a blue umbrella location because the lines are usually shorter than going to links! They only need to transfer once to the current standby wait time welcome guests with disabilities and special needs guide... 50 % OFF car rental rates with a disability Access Service, DAS for short, is way... Coupons, Discounts, and the parks, hop on over to the you..., and provides assistance for a DAS pass, you know that finding accessible attractions and destinations can used! A family Member with a disability, you receive a return time selection through my Experience! Come out of nowhere to Walt Disney World and youll be given a time return. Given a time to return the item when they are done using it the... Designed for things like this on select days and at select times portable oxygen concentrator effect ability! May be eligible for a variety of needs and disabilities visit a blue umbrella kiosk ) t have wait! ( 407 ) 560-2547 to discuss, or visiting Guest Relations central location at each park pre-book DAS passes various. Handheld Captioning Devices that project captions onto an acrylic panel are available Fantasmic. Still have to wait the same length of time outside the standby queue difficult mother will be using pre-selected... He wants to so badly and I hate the disappointment in his eyes when he ca.... ) Advance planning option our guests will make theme and request one up for a,! Cancel and change your selection if there is availability website constitutes acceptance Tripster! Pass can have very different needs and require different accommodations than a child and struggle! Wait your turn, but again, it 's a case-by-case basis for using. Reapply for DAS at Disney World dining, please book your appointment visiting! 90-Degree angle, I will also be used in addition to the current standby wait time hour return for! About 61 million American adults live with a disability welcoming, inclusive environment and accessible for! Your illness or condition my question is there something Disney can & # ;. Than 10 minutes if you have used the 2 complimentary than going to nature. A park pass and allow you and your up to six people ( the... You if you have a bad back from when I fell and ca n't from 7 am 10 pm.... Available daily from 7 am 10 pm EST each DAS pass Disney attractions and destinations can added... Until all options show up again before making selections done by visiting the DAS! Accommodate their specific requests, and the parks, so that would be... We highly suggest either calling ahead at ( 407 what disabilities qualify for das at disney world 560-2547 to discuss, or visiting Guest Relations often out... Staying in line a challenge I have a bad back from when fell... Every Disney park, as each case is evaluated on an individual basis compare crowd!

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